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Aslan Mattress Frequently Asked Questions

Help Center

Reviews

Are the reviews real?

Have you deleted the bad reviews?

What is the ZenBed mentioned in some of the reviews?

Why are there so few reviews?

Will I be able to write a review?

All About The Aslan Mattress

Aslan Mattress Overview

Does this mattress off gas or do I have to air it out? Harmful Chemicals?

Which Tempur-Pedic®* model does the Aslan feel most similar to?

Why should I pick you over the other companies?

How long is this mattress going to last?

Does the Aslan Mattress sleep hot?

Do you have places where I can see or try it?

Can the mattress cover be removed and washed?

Do I have to flip or turn the mattress?

What is height/thickness of the mattress?

Does this mattress reduce motion transfer?

Is the mattress made in the USA?

How to set up the Aslan Mattress

Shipping

Shipping Process Overview

Shipping Map

Do you offer white glove delivery & set up?

Do I have to get the mattress back in the box if I need to move or return it?

How long will it take to get the mattress?

Can I choose what day or time to have the mattress delivered?

Does this come compressed in a box?

Do I have to sign for it?

Is shipping free?

365 Night Free Return Policy

Overview

Do I have to get the mattress back into the box?

Do you resell used beds?

Why do I have to wait 50 days to return it?

Do you get a lot of returns?

What do I do if I need to return the mattress?

Payment Options

Do you offer financing?

Foundation

Foundation Overview

Will the Aslan Mattress work on a platform bed?

Will the Aslan Mattress work on an adjustable bed or medical bed that bends?

Will your mattress foundation fit into my traditional bed or metal bed frame?

Infinite Warranty

Infinite Warranty

Standard Return Policy (Non mattress items)

Standard Return Policy (Non mattress items)