Yes, all of the reviews are real. Customers are NOT reimbursed for writing them. A couple of weeks after purchasing, every Aslan Mattress customer receives an email asking for feedback on products they purchased. These reviews are then posted on the site automatically through a third party review software called Yotpo. We cannot alter or change them in any way.
It seems to good to be true, but we've been developing mattresses specifically for online sale since 2005 and as mentioned tested the final design for entire year before advertising so by design, it is an amazing mattress that truly does deliver deep sleep and pain/pressure relief for all body types.
The ZenBed was the original name of the Aslan Mattress, unfortunately, although the term was trademarked by us in 2016, a larger company forced us to abandon it. In April 2018 we changed our name to Aslan Mattress, we did not change the product- only the name & branding.
Our reviews are managed by a third party software called Yotpo, I explained our situation to them but they replied and said that the reviews were the property of the customers who left them and could not be altered.
The reviews that mention ZenBed our referring to the mattress we have always sold and now call Aslan Mattress.
Aslan mattress was founded in 2016 but we did not begin advertising until completing an entire year of testing the mattress in the market. After receiving very positive feedback from customers who had been sleeping on it for up to a year, we decided it was time to start advertising. We did this to ensure our product would live up to its expectations and deliver restful sleep, preventing unnecessary returns.
In regards to 'review fraud', unfortunately it is a very real thing and it does happen. Being in the industry for 11 years, I've run across individuals who previously worked for nationally known brands and have admitted they hired people to write false reviews. Aslan mattress will never generate false reviews, but will always strive to represent the product well and adhere to our policies to prevent any negative feelings from our customers.
The Aslan Mattress is the result of 11+ years being involved specifically in the online mattress industry. Eleven hard, yet exciting years of designing, creating, and testing (at 3rd party labs) dozens of mattress prototypes and materials. It is the very best combination of the newest sleep technologies on the market offered at a very fair and sensible price.
Noway. This isn't cheap, unregulated yellow foam, no need to air it out. It will be ready to sleep on within minutes.
Move your Aslan Mattress to the bedroom, open box, put it on your foundation, floor, platform bed, or adjustable bed (or anything else flat and sturdy), cut the
plastic and be amazed at the expanding mattress. Pull plastic away and begin
sleeping. All of our foam is CertiPUR-US® certified to ensure it is made responsibly to the highest standards and is checked against having harmful chemicals.
Short answer: The comfort and quality of sleep you will get.
We have the highest quality mattress at the best price possible, 365 night trial, Infinite Warranty, unmatched customer service & 11 years experience in developing mattresses for online sale. Since June 2016 we have only had 2 mattress returns! We test marketed the Aslan Mattress an entire year before advertising.
You will only find high quality CertiPUR-US®, American made foam
in our mattresses. Foam selected for the Aslan mattress is considered a specialty foam, very durable,
and contains the latest visco-elastic and cooling technologies, like Phase
Change Material (originally developed for space suits), GEL, and advanced air flow – features that are necessary to regulate sleeping temperature and help you
be cooler at night. Our foam has been
pressure mapped to ensure the layers of foam perform well for all sleeping positions and body types.
We are experts in the online mattress industry and have
written many of the common policies used by the newer ‘marketing’ companies
peddling cheap foam on the Internet to turn a quick buck. We are experienced and will stand by our
It is covered by our Infinite Warranty. Initially it will soften up a bit in the first
6 months (as all mattresses do) then the softening will stabilize, this is one
advantage of compressing the mattress – it knocks out the majority of
‘softening’ that other mattresses in showrooms will go through over time.
We are in the Knoxville, Tennessee area, if you would like to try the mattress please contact us.
We are working on getting dealers set up nationwide. If you are a business owner (or know one) with
a resale certificate and want to be a dealer let’s talk. B&B owners, home/interior designers, real
estate agents, etc. are good candidates for being a dealer.
please keep you cover on for safety reasons.
It contains a fire barrier required on all mattresses sold in the U.S. per CFR 1663. We recommend purchasing a mattress protector
if your mattress will be exposed to organisms that soil most everything they
touch, such as children, grandchildren, and pets. NOTE: anything you cover your
mattress with will affect the way it feels to you. Even very thin sheets can
increase and in some cases decrease pressure points. We’ve performed pressure tests with and
without covers and sheets and the results are quite astonishing. Generally speaking, stay away from anything
tight, it will firm the mattress up more than you think due to surface tension.
If you are asking if you can place a glass of wine/water on one end of an Aslan mattress and jump on the other end without causing a spill, the answer is yes (please don't try this at home). Also, it is a lot easier to get in and out of bed (doubtful you will ever want to get out of your Aslan, but if you do) without disturbing your partner or brood of cats.
On another note, the sturdier your mattress base/bed/foundation is, the less motion transfer you will experience. So tighten up anything under your Aslan mattress to improve its ability to reduce motion transfer.
Every bit of it is made in the USA to the industry's highest standards. Every batch of foam is compression tested BEFORE even going to fabrication and the Indention Load Deflection (ILD) is also checked to ensure consistent feel between different batches of foam. All foam is CertiPUR-US® Certified to ensure it doesn't have ozone depleters or other nasty ingredients found in unregulated foams.
Current status: All mattresses ship within 3 business days and will take 1-6 days to arrive.
Mattresses ship FedEx® directly to your home compressed safely in a protective bag and box.
The closer you live to the southeast U.S., the faster you will receive the mattress.
No need to sign for the package unless FedEx deems your neighborhood is
unsafe to leave it in. Tracking info will be emailed to you ASAP and you can
track your order. If you have a giant
dog like I do, be sure to keep him in unless it is friendly. If you require special instructions or want to want to
request delivery on a certain date (Mon-Fri, non holidays), the order notes in your shopping cart is where you do this and we
will make it happen if possible.
Please note, these are non-holiday business days, Mon-Fri. Add at least 2 business days to your expected arrival date to allow for order processing. The foundation, frames, and some sheets ship from different locations and may arrive on separate days.
We can set up mattresses for customers in the greater Knoxville Tennessee area. For those not in this area, the box it comes in (18.5 x 18.5 x 41”) will make it much easier to install than a traditional mattress.
Most normal human beings cannot squeeze it back into the box it came in. If you manage to do this, you need to try out for the Olympics; however, getting it back into the box is not necessary in the rare occurrence you need to return it.
Most orders ship within 1-2 business days and will be in transit for 1-5 days
depending on where you live. Check the shipping map to estimate your total delivery time or email us if you are uncertain. We are within 1-2 days transit time for around 67% of the US population.
Yes, please specify your desired delivery date (Monday - Friday, non holidays) in your order comments and we will ship it to arrive then. Just make sure you order it in time for us to get it there on the desired date.
It sure does. It will arrive neatly and conveniently packed into an 18.5 x 18.5 x 41" box that you can easily navigate through your home. Opening takes about 5 minutes and you can begin sleeping on it immediately.
No, unless you live in a neighborhood that FedEx does not
feel comfortable with leaving it in. Another option is to have it delivered to
your work or apartment/building office if that is possible. It will fit in the back seat of most vehicles, package is 18.5 x 18.5 x 41".
You get a 100% refund on your mattress if you are not satisfied, no hidden fees or return shipping charges.
If after trying the Aslan memory foam mattress for 50 days you are not completely satisfied with your purchase, email us and we will begin the return process
We don’t accept RMA requests until after a full 50 day trial. Measure your bed frame, foundation, platform, or adjustable bed to make sure you are ordering the correct size. We do not accept returns for incorrectly ordered mattresses.
Aslan Mattress reserves the right to not sell a mattress to a customer who has previously returned.
No. Most normal human beings cannot squeeze it back into the box it came in. If you manage to do this, you need to try out for the Olympics; however, getting it back into the box is not necessary in the rare occurrence you need to return it.
There is science behind this one.. your body needs time (up to 60 days) to adjust to its new sleeping surface. How long this takes depends on a number of factors including previous sleeping surface, age, how long you were on your previous sleeping surface, spine health, weight and overall health. We have had many customers initially dislike the mattress at first only to sing its praises after a couple of weeks.
Yes, financing is offered by Bread (Lōn) Finance and they will assign you a rate and amount financed based on your credit score. You can apply for financing on any product page, once approved it an be automatically applied to your entire shopping cart. Applying does NOT hurt your credit score in any way.
The best way to ensure your Aslan Mattress is on the correct surface and will perform to its full potential is to get our Mattress Foundation. If you already have something else in mind, make sure it is a flat, sturdy surface that does not have spaces wider than 5" on its top surface.
Other things that your Aslan Mattress will work on (if they meet the above requirements):
Warranty Overview (We also match any mattress warranty) In summary, in accordance of the conditions set forth below, this warranty covers any visible sag in the mattress over 1.25”. There are no fees associated with returning the mattress in the first 10 years to Aslan, BUT the product must be, at our option, inspected by Aslan before a warranty claim can be processed. Read on for more details.
Aslan Mattress Infinite Warranty Aslan warrants that it will, at Aslan’s option, replace or repair purchaser’s Aslan if it is defective due to defective materials or craftsmanship, subject to the limitations described in this limited warranty. There are no warranties additional warranties in addition to this one described.
Warranty is valid only for original purchaser of new products, extends from the original purchase date of the original product purchased and is non-transferable.
Aslan mattresses are designed to work on a flat, sturdy surface, foundation or adjustable bed base that is structurally sound and can adequately support the weight of purchaser’s Aslan mattress and user(s). Slats or spaces on any of the surfaces mentioned above cannot exceed 5” or it invalidates this warranty. Visibly sagging foundations are not covered.
Valid foundations include traditional box springs, platform beds, adjustable beds, murphy beds, wall beds, any solid, flat surface including the floor as long as it meets the requirements listed in the previous paragraph.
If the Aslan is used on an inadequate base of any type not meeting the requirements described above the warranty (expressed or implied) is invalidated.
Aslan may require purchaser to provide proof of the quality of the box springs, mattress foundation, or adjustable bed supporting the Aslan to make a warranty claim. Aslan reserves the right to void this warranty if the mattress is not used on a proper foundation.
Things covered by this limited warranty: A visible indentation that exceeds 1.25”, not associated with an indentation or sag due to an inadequate foundation or adjustable bed base, platform bed, etc.
Things NOT covered by this limited warranty:
Intentional or unintentional abuse or damage to the Aslan, including but not limited to, burns, cuts, rips, or liquid damage not caused by faulty craftsmanship or defective components.
A ‘softening’ of the Aslan Aslan memory foam material, which is normal and does not affect the pressure-relieving benefits of the mattress. All mattresses soften up over time, some more than others.
First 10 Years – Full Coverage During the first 10 years of this limited warranty, Aslan will not charge purchaser to repair or replace purchaser’s mattress if it is deemed ineffective. The replacement mattress is covered under this warranty, valid from the original purchase date of the replaced mattress and is NOT extended beyond that time.
Years 11+ – Prorated Coverage During years 11+ of this limited warranty Aslan will, at its option, repair or replace the mattress at a prorated charge to purchaser. Purchaser is responsible for transportation costs associated with returning the mattress to Aslan for inspection. If Aslan replaces the mattress; the prorated replacement charge is as follows: Replacement fee in year 11 is 50% of original purchase price, and a 5% increase in addition to this for each year beyond 11 up to year 15.
Other Limitations on this Warranty If a warranty repair/replacement is deemed necessary, purchaser will be required to surrender the original product to Aslan at the time of replacement.There are no express or implied warranties, other than the warranty described in this limited warranty.This limited warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which may vary from state to state.
Warranty Matching We match any mattress warranty you can find, just mention it in your order comments and we will keep it on file. If it is better than our warranty, we will update our warranty to match it for everyone.
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